Living Room

FAQ Lists

Please fill out our questionnaire with basic information, provide floor plans and design sketches (if applicable), and indicate your style preferences. Our stylists will use this information to provide proposals. Once the design and selection are approved, we will provide a comprehensive quote. During this process, we can communicate multiple times to ensure the best results. After that, the furniture will be produced and shipped. The production time is usually 35-60 days, and shipping time varies from 20-60 days depending on the country and region. Therefore, it is important to plan ahead and allow sufficient time for the process.

We generally do not keep furniture in stock, so you can select your preferred colors, styles, and fabrics instead of choosing from limited inventory. We recommend placing an order 3-6 months in advance for furniture procurement. This will give you ample time to select the best options at the optimal cost and quality.

You should check the import regulations and duties in your country or region, and provide all necessary documents and declarations to clear customs. You may also need to hire a customs broker or agent to assist you with the process, and pay any applicable fees or taxes.

If you are not familiar with this or don’t know how to start, don’t worry, we can provide door-to-door services in most countries in the world. We work with professional shipping companies whose services make international purchasing easy and smooth.

The shipping cost will depend on the size and weight of your order, as well as the shipping method and destination.

Usually, the goods will be shipped by sea and deliver to the jobsite by truck. We do recommend the customer order full house furniture to get a full container load for freight cost saving. Lead time is 35-60 days after payment and order confirmation. 

It’s important to choose a reputable and experienced supplier, and ask for references or feedback from previous clients. BFP has more than 10 years of service experience in overseas hotels, luxury homes and other projects, and we have a very good reputation in the industry.

BFP not only provides design proposals, but also offers actual product photos, videos, internal product structure and other key information, allowing buyers to have a complete and clear understanding of materials and workmanship, no less than what you see on site. You always get what we tell you, what we show you.

Before delivery, we will carefully inspect and pack the products to minimize the probability of damage and avoid production defect.

You need inspect the goods upon arrival and report any damages or defects to us as soon as possible. You may need to take photos or videos as evidence and contact the insurance agency at first time since all the orders are insured.

Negotiate a solution with us, such as replacement or refund.

You should consider the overall theme and mood of your space, as well as your personal taste and preferences. You can consult with the interior designer or BFP stylist for advice and inspiration.

Please make sure to find the correct positioning and competing products. Our products belong to boutique or luxury furniture, which is on par with the furniture sold at your local brand specialty stores, but the overall cost is only 20-50% of the local price. The more expensive and advanced the furniture, the greater the price difference, and the more you can save.

Our products are not at the level of e-commerce platforms or furniture supermarkets, because there will be no price advantage if compared to them. If you want to buy furniture similar to what is being sold on IKEA, AMAZON, or WAYFAIR, buying local is the smarter choice.

We understand that every project comes with budget constraints. That’s why BFP Furniture offers tailored solutions that strike the perfect balance between affordability and quality. Our team is adept at finding creative ways to deliver exceptional value, ensuring that you get the best furniture within your budget.

Quality is at the core of everything we do at BFP Furniture. We partner with trusted manufacturers who adhere to international standards and use premium materials. This commitment to quality ensures that the furniture you receive is not only visually appealing but also durable and long-lasting.

The quality of furniture depends on a variety of factors, including design, materials, and craftsmanship. While there may be excellent furniture produced in other countries, we are confident that our furniture meets or exceeds the quality of furniture produced anywhere else. This has been confirmed by many of our customers who have previously purchased furniture from Europe. Please try and see.